I recently worked on some research on cloud computing adoption that came to an interesting realization: comfort levels—including those toward security—rise dramatically among companies with more than five years' experience with cloud computing. (And, yes, there are companies who have been doing it that long, even before it was called “cloud,” it may have previously been a “hosted application” or something like that.) The study of 364 companies, part of my work with Unisphere Research/Information Today Inc., in conjunction with the Oracle Applications Users Group, finds that the longer a company has been working with cloud, the more confidence it has regarding hot-button issues such as loss of control and security. However, as time goes by, integration becomes a bigger concern.

With that finding in the background, I set out to explore if the same effect was being seen and felt within the insurance industry, known for its caution toward new technology approaches. My discussions with insurance industry CIOs and independent experts will be part of a special report on cloud computing in the August issue of INN.

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