How State Auto found the right innovation balance

The insurer set up an innovation lab in 2016 with SVP of Commercial Auto Kim Garland at the helm, but also keeps a sharp eye out for transformation occurring outside company walls by insurtechs.

In this podcast, SVP of Commercial Auto Kim Garland and Tom Walker, president & CEO of Rev1 Ventures, discuss how State Auto Labs came to fruition as well as the insurers' workings with outside disruptors.