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More than 90 percent of organizations now have some percentage of their systems and applications invested in cloud computing, says CompTIA's Seth Robinson.

Customers are reporting increasing comfort with carrier’s digital initiatives, including usage-based insurance, according to o J.D. Power.

Both customer-facing and backoffice functions and tasks can benefit from robots. EY lists some common use cases.

The coverage can be purchased via an app and covers passengers on all rides they take over 24 hours.

Gains are especially being made near UC Berkeley, one of the major research universities in the Bay Area.

Algorithms have been found to discriminate against minorities and women, including in the insurance industry.

Many also believe the CVS-Aetna and Cigna-Express Scripts deals have a greater chance of success after a judge gave a go-ahead to AT&T-Time Warner.

Convening a group that isn't focused on insurance all the time helps elucidate pain points and opportunities the sector faces.

In its new report '100 Data and Analytics Predictions Through 2022,' Gartner looks at how analytics and business intelligence will impact corporate strategies.

Skilled developers, data science and security professionals remain in high demand, putting increased pressure on organizations to offer the benefits, culture and work opportunities that will keep them on board.

Companies that produce hardware designed to detect and mitigate water damage see insurers as natural partners.

Payers frequently tell providers that they don’t support certain HIPAA transactions, contends Robert Tennant.

Business value is being generated by many startups – and no insurer is going to walk away from that.

Gartner Group has just released its '100 Data and Analytics Predictions Through 2022.' Here are the research firm's projections on where artificial intelligence is heading.

CSS insurance uses fast sentiment analysis on communications, helping the insurer steer customers toward the best treatment option.

Unqork, the new company from Gary Hoberman, aims to help insurers improve the customer and agent experience.

The Justice Department’s has sided with some states in a lawsuit alleging that the healthcare law is invalid due to the its individual mandate being shut down.

Carriers in the business need to keep up with rapidly advancing customer expectations.

With hundreds of options on the market, knowing which one is best for any organization is no easy task. Here's how to separate the best from the rest in a growing field.

A report that the retail behemoth was considering selling home-insurance products sent a shockwave through the industry.