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Digital transformation of the insurance industry is leading to big increases in IT staff for some companies.

True benefits of RPA are only possible with a logical implementation plan backed by a thorough governance framework and strategy.

Organizations combining innovative talent, diverse data, and applied intelligence can use data-driven insights to improve customer experience, says Accenture's Debbie Polishook.

Carriers will need someone who owns data at an enterprise level to ensure effective governance.

IT leaders must be prepared to groom new hires to help them understand and unlock business value from analytics, says BCBS exec.

The connected world offers expanded insurance opportunities that can yield billions of dollars in additional revenue, but requires carriers to be more flexible, Accenture says.

More than half of tech workers polled by Spiceworks said that constant learning is the most important career-boost move they can and will make.

When RPA platforms are integrated with chatbots, they open the possibility for chatbots and voice bots to handle more complicated, less routine driven tasks in real time.

No matter how much data is available, there needs to be a cadre of professionals who make sure AI and analytics systems are on target.

Staffing firm TEKsystems finds that new digital initiatives don’t fall within IT’s purview.

The life insurer's unit does more than just provide capital to interesting startups; it also serves an innovation nexus in the company.

The israeli vendor will merge Adaptik's core offerings with its cloud-based analytics platform.

Estimates vary wildly from 300,000 skilled practitioners to less than 10,000 worldwide.

Insurers are leveraging connected devices to solve a wide range of customer issues.

Carriers with more than $1 billion in premiums expect to spend 11% more on average on tech this year, survey finds.

The German insurer is reportedly looking at XL as a potential target to grow its casualty coverage business in the U.S.

Carriers must be careful stewards of data in order to mitigate the impact on consumer privacy, experts say.

Without a clearly articulated set of business value metrics for IT, it can be a challenge for leaders to create compelling business cases for new investment opportunities.

A new study shows that the most common concerns are the risk of unauthorized access, the threat of malware infiltrations and the inability to monitor the activity of employees.

As carriers upgrade systems with an eye toward a more digital world, PwC says opportunities abound for process improvements.