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Executive's priorities are transitioning the product-centric organization to one focused more on the customer.

Organizations see AI as a way to reduce the time employees spend on routine and administrative tasks, enabling them to deliver more value, says Capgemini study.

Security First, Florida’s second-largest home insurer, has seen about 15% of claims in the storms aftermath filed through its app.

Carrier is looking to develop customer experience comparable to that of Amazon and Google, according to Cathleen Scerbo, VP of IT business operations.

Survey of members shows it’s common practice, and CMS should stop it, says Robert Tennant of the Medical Group Management Association.

Almost a decade after Zurich's implementation, the insurer's cloud journey presents lessons for carriers undergoing similar projects.

Digital Insurance recently caught up with four previous honorees to find out what new challenges they’ve taken on.

This information is exactly what is relied on to verify someone’s identity. It is simply a gold mine for potential identity thieves.

Reinsurer partners with Mobileye to install vision-based sensors on vehicles.

Female veterans of the insurance technology sector reflect on the opportunities to grow as digital leaders in the industry.

The key number in question is an insurer’s PML, or probable maximum loss, due to a major weather event.

One week after the Houston area was flooded, and as Florida reels from a second strike this weekend, the focus turns to how to best safeguard systems and data in the event of disaster.

Head of middle office, Americas is responsible for designing a cost effective, consumer-facing model for the carrier.

MetLife, Citigroup and other financial institutions have 'nearshored' to the region in hurricane's crosshairs.

In the wake of hurricanes Irma and Harvey, insurers need to use all tools at their disposal to ensure risks are covered adequately.

Most of Florida will face hurricane-force winds as the storm cuts a path through the peninsula into Georgia.

SVP and CIO has worked to support the professional development of women in the sector while delivering on innovative projects for the carrier.

Insurers using drones to expedite claims processing after recent storms also will contend with private UAV users flaunting regulations.

Modeling and experimentation are common across the industry, but nothing replaces the value of real-world events, says IBHS president and CEO Julie Rochman.

The storm will test how well insurers have priced risk, and the supplemental data from geospatial sources can help carriers lay the groundwork for future risk management.