Commercial banking

Sarah Thompson, head of cyber, North America, for MSIG USA, discusses the evolution of cyber insurance, managing third-party risks and more.

Hampered by a lack of institutional authority, the Illinois Department of Insurance goes to court to compel State Farm to provide property insurance market data. The insurer says it has already given the regulator data to justify its recent rate increase.

Debra Cope is a freelance writer based in Washington, D.C. and former executive editor of American Banker.

Insights into agentic AI, underwriting trends, insurtech predictions, and more from sessions held at InsurTech Connect 2025 Las Vegas.

Penny Pennington is a managing partner at Edward Jones.

AI delivers value by parsing more information from broker submissions and gathering more data points.

The rapid evolution of AI-related risks make established insurance principles more vital than ever.

Didine Erskine, a certified financial planner (CFP), is the founder of The Erskine Group and an independent financial planner with LPL Financial.

She also serves as a visiting lecturer at Texas A&M University, where she teaches courses in financial planning and practice management.

Community banks and state banking groups are seeking structural reforms rather than a simple coverage increase.

Wayne Rushton served more than four decades at the Office of the Comptroller of the Currency, culminating in his role as senior deputy comptroller and chief national bank examiner. In that capacity, he chaired the agency's Committee on Bank Supervision and represented the OCC on the Federal Financial Institutions Examination Council's Task Force on Supervision.

Earlier in his career, Wayne led the OCC's Multinational Banking Division and held several senior examination and supervisory positions. He gained extensive experience managing troubled institutions during the late 1980s and early 1990s, including service as the comptroller's deputy at the Resolution Trust Corporation and as director of the OCC's Special Resolutions Unit. He also completed a special assignment with the U.S. Department of Justice as a legislative fellow in the 97th Congress.

Following his government service, Wayne was a senior advisor at Promontory Financial Group, where he helped clients navigate complex regulatory examinations and enforcement issues and strengthen relationships with supervisory agencies.

A 2002 graduate of the University of Kentucky, Nesbitt has worked at newspapers in Kentucky, Indiana, China, South Dakota, Massachusetts, Vermont and South Carolina. 

Alex D. Pappas is an associate in Hunton's Insurance Coverage group in the firm's Washington, DC office. He counsels clients on all aspects of insurance coverage, guiding them in obtaining appropriate coverage and resolving disputes over coverage, including in litigation and arbitration.

Michael Burketine is the owner of Burkentine Real Estate Group.

Consumer-facing applications like chatbots and personalized product recommendations make interactions faster, more tailored and more transparent.

Automation and AI offer ways to tailor the shopping and management experience, but the digital interaction must be balanced with human support.

Vivek Oberoi is a strategic finance professional with over a decade on commodities and credit desks at Deutsche Bank and Standard Chartered. He was most recently the CFO of the Citi Costco co-brand credit card.

Stand Insurance has raised $35 million in a Series B funding round to expand its artificial intelligence-powered coverage for homeowners.