Data and information management

Many organizations have shortcomings in the areas of data management and governance, and don't believe they have the insights needed to drive decision-making, says David Stodder.

Analytics skills are in short supply, but demands for data-driven results are not. Here are Forrester’s top tips on how chief data officers can drive business strategy.

New business models based on blockchain and cognitive intelligence are coming, which will lead to the introduction of smart contracts for greater efficiency.

Retailers are eyeing health insurers as acquisition targets to improve their pharmacy business, but carriers' information assets and analytics prowess are prizes as well.

While industry observers are excited by the prospect of additional data and tech innovation boosting the company, the reinsurer is cautious.

A growing emphasis on measuring the performance of every operation across an organization to get a daily view of their performance is driving demand.

Organizations that adopt Voice over Internet Protocol for their communications, such as video conferencing, need to take additional steps to keep sensitive data secure.

The pilot program will be used in a cross-industry initiative designed to improve and validate the information in provider directories.

Infrastructure- and platform-as-a-service offerings give a big boost to carriers' customer portal and analytics initiatives, Novarica survey finds.

Retraining efforts are becoming popular because it's easier to teach tech knowledge to industry experts than vice versa.