Data and information management

Many organizations complain of inaccurate information, a dearth of expertise among in-house analysts and a shortage of skilled workers.

Technology organizations are becoming more services-focused and that is changing needed job roles. Survivors will need information management and business skills.

A wealth of available information on patients and their health will help drive quality, efficiency and customer satisfaction, says CEO Joseph Swedish.

At the 4th annual Data Science Symposium, leading artificial intelligence and data science researchers exchange ideas on how to deliver better experiences to consumers.

Carrier experts discuss keys to creating a data-driven culture and improving customer experience at IASA conference.

Nearly all organizations that used artificial intelligence to support their efforts said they realized significant revenue increases, says new study.

New pilot program enables automaker to enroll drivers into usage-based insurance programs.

Enterprise-wide digital transformation efforts are putting information at greater risk for compromise.

Use cases range from risk modeling to fraud detection, says study.

Lack of flexibility, slow performance of analytics tools hampers many efforts, says survey.

Here’s how insurers can move important analytics projects from innovation to production.

This shift is impacting the entire IT channel, including vendors, distributors and solution providers, says CompTIA's Carolyn April.

Nearly half of organizations surveyed said hosting big data was a major factor in a cloud-first strategy, explains Mark Clayman.

The cyberattack that infected hundreds of thousands of computers worldwide is likely to have originated with a hacking group linked to the reclusive state.

Veteran of AIG and Allstate takes on the position for the workers' compensation insurer.

You can always spend more money to shore up data protection, but here's what else needs to be done.

SVP of digital Andy Breen says that insurers should focus on the data that teaches the machine and let others handle the inner workings.

Robos, which can help speed up issue resolution, will account for savings of more than $8 billion per year by 2022 says Juniper Research analyst Lauren Foye.

The attackers have claimed only about $92,000 in payments from their widespread ransom demands.

Personalization leaders stand to capture a disproportionate share of profits while slow movers will lose customers, says Boston Consulting's Mark Abraham.