Data and information management

Because the invoice is an opportunity to renew contact with a policyholder and demonstrate excellence in customer service, new attention is being paid to the technology behind the opportunity.

Armonk, N.Y. – Touting its energy efficiency, IBM Corp. has unveiled its System z10 mainframe. The Armonk, N.Y.-based company says the z10 was designed to increase data center efficiency by significantly improving performance and reducing power consumption, cooling costs and floor space requirements.

St. Louis — Wells Fargo Insurance Services Inc., a Chicago-based, bank-owned insurance brokerage, and a subsidiary of Wells Fargo & Co., acquired St. Louis-based Insurance Brokers of America (IBA).

STUDY GAUGES BACK OFFICE EFFICIENCY

Carriers are taking steps to modernize their claims processing systems and better integrate technologies with existing systems.

A recent survey of actuaries focused on business intelligence strategies for actuaries coping with new challenges surrounding financial reporting, planning, forecasting and risk management.

Despite its ability to change the face of a company's IT infrastructure, the best approach to SOA implementation is incremental.

Instead of adding hardware to solve a file transfer problem, the AEGON chose a diagnostic software solution.

Mashup applications, which enable divergent data sources, business processes and applications to be combined and streamlined, are on the rise and poised to change the insurance IT landscape.

London - Reed Elsevier PLC, a London-based publisher and parent of the LexisNexis information service, will spend $3.6 billion cash for ChoicePoint Inc., a 1997 offshoot of Equifax, the companies report. The acquisition is subject to ChoicePoint shareholder and regulatory approval, is expected to close in the summer of 2008.

Ronald Katz, the well-known telecom technology inventor, is calling the shots with several large insurers—but for how long?

Madison, Wis. — American Family Insurance has restructured its information services division, the company reports. The move comes as a result of a study of technology leadership organizations at Fortune 500 firms, a company spokesperson said, and reflects a growing trend in Tier 1 insurance companies—restructuring of IT with the goal of optimizing business strategies and operational performance.

London – Instability within the financial markets represent the biggest threat to the global insurance industry, according to a survey conducted last month by Lloyd’s of London. The survey asked 138 Lloyd’s underwriters to answer questions about working in the Lloyd’s environment, including the identification of those emerging risks that will most likely challenge the insurance industry over the coming year.

Chicago — In a commitment to client service excellence, Aon Corp. will integrate its worldwide risk and insurance brokerage operations into a single global business, Aon Risk Services, with more than 26,000 colleagues in 120 countries and more than $5 billion in revenues.

Pittsburgh — Computerworld magazine selected Pittsburgh-based Highmark Inc. as the top green-Information Technology Company for 2008 and WellPoint Inc., Indianapolis, came in at No. 12 on the list.

Though 43% of recently surveyed European insurers expect compliance to cost them less than €5 million, they believe that many of their core risk management capabilities need to be enhanced.

Carriers find their enterprise risk management (ERM) capabilities are no longer a purely internal matter as their organizations come under increased scrutiny by regulators and raters.

The insurance industry is partnering with academia in the use of some rather unique efforts to actively address the anticipated shortage of IT talent.

Turnersville, N.J. — The Computer Measurement Group (CMG), a not-for-profit worldwide organization of IT professionals committed to ensuring the efficiency and scalability of IT service delivery to the enterprise through measurement, quantitative analysis and modeling, is making its conference proceedings from 1997 through 2005 available to the public.

Seattle — In recent years, increasing attention has been paid to the role of lifestyle-based analytics (LBA) in health insurance underwriting, according to Seattle-based actuarial and consulting firm Milliman Inc. In some instances, proponents of LBA made overly optimistic claims about the use of consumer data as a predictor in the underwriting process. Milliman's Jonathan Shreve, author of the white paper “Lifestyle-based Analytics: A Practical Guide”, examined the appropriate and effective use of LBA as an advance in risk selection and classification.