Digital distribution

The insurer set up an innovation lab in 2016 with SVP of Commercial Auto Kim Garland at the helm, but also keeps a sharp eye out for transformation occurring outside company walls by insurtechs.

The NAIC's three-year plan to adopt emerging technologies and a newly announced focus on distracted driving are sure to catch carriers' eyes.

The platform, tailored to small business owners, is first being offered to DJs, but will soon be extended to personal trainers and health & wellness coaches.

Digital channels are proliferating rapidly, and carriers have to be strategic in how they reach customers.

The health insurer’s rivals are striking deals to make them one-stop health superstores with insurance, drug coverage, pharmacies, clinics and doctors.

There’s no shortage of tech solutions coming to market in the insurtech era, but it all comes back to customer wants, panel says.

Carriers need to address the basics behind digital transformation in order to fully leverage new opportunities, says Accenture.

The company is looking to meet changing insurance needs with the new product, says customer experience and innovation leader.

Incumbents need to think like challengers: They have everything to lose, and not a lot to gain.

The life insurer convened a panel of diverse experts to improve workflow for financial advisors leveraging mobile technology.