Digital Transformation

The conversion process can be fraught with integration complexities.

Digital first notice of loss increases overall satisfaction for customers who use those tools.

AI tools can help insurers with historical loss projections more effectively predict the impacts of future catastrophes.

First-party claims service makes real-time communication possible.

The National Flood Insurance Program is a primary source of flood insurance but Risk Rating 2.0, could change that.

The need is clear for a more cohesive and comprehensive approach, including a combination of digital eldercare services and re-invented insurance products.

Coverage supports seniors continuing to live at home, offers wellness benefits.

A new research report from SMA reveals that 85% of personal lines insurers are currently developing or deploying channel expansion strategies.

Both have a mutual goal of keeping systems secure and their customers' information private.

Three examples of how industry leaders are building brands and growth strategies based on personalization.

Intelligent automation software and responsive smart forms are vital for a frictionless user experience.

Without transparency and open communication throughout an insurance organization, precious data is liable to go to waste.

Transformational technologies will also be critical in advancing personal lines underwriting, with 81% of insurers saying they are pushing transformation forward.

The growing appeal of low-code lies in its ability to democratize application development outside of technical roles.

Three steps for businesses to make progress on an initial climate risk assessment and goals.

Insurance product sales technology company boasts growing client list.

As the use of AR and VR technologies continues to accelerate, insurance businesses may be able to perform more critical operations in the metaverse.

Digital Insurance spoke with Eric Sellenberg, technical director, Zurich North America.

The initiatives at the top of insurers' agendas in 2022 include those involving data and analytics.

Usage-based insurance models stand to cut costs for both insurers and the insured.