Policy adminstration

The abundance of technology choices consumers have has triggered a shift in expectations.

Gerald Shukert has more than 20 years’ experience; will play an instrumental role in planning and budgeting activities and analyzing the profitability of marketing programs.

Half of the executives surveyed in a new report say their organizations have bring-your-own-device programs, and the growth of BYOD raises questions about how often policies should be updated and communicated to employees.

Insurers increasingly recognize that cloud services can also codify customer data and foster new business opportunities.

Sam Medina begins a 3-part series on Transforming the IT Investment Budget in order to fund new programs and initiatives without the necessity of additional capital expense.

Life insurance in advanced economies will return to growth this year as sales in the United States reverse a contraction, spurring returns for providers.

Linda Honour, program management office lead, talks about the creation of the centralized project management office and the company’s massive effort to increase its ability to deliver projects on time and on budget.

In today's competitive marketplace, insurers must be able to measure what's working and what isn’t with their mobile engagements.

Mobile opens up new avenues of interaction with customers, as well as adding a new dimension to internal operations.

The platform, developed on SAP HANA, is designed to help banks and insurance firms to transform finance operations.

The application is designed to help insurers drive business growth and transformation.

The increase in time being spent interacting online via social media channels represents one of the greatest new business opportunities of all time. But for the insurance industry, it may represent one its greatest challenges.

By 2015, most mobile applications will synchronize, collect and analyze deep data about users and their social graphs, according to Gartner Inc.

The applications will be deployed using the company’s SaaS platform.

These key recommendations may ease implementing and managing a transition to electronic communications.

Insurers reveal what technology initiatives are on their horizons and what technological challenges keep them up at night.

Assigning yourself the “chief encouragement officer” title and breaking out of ineffective interpersonal communication patterns may be just the first step required to lead today’s diverse insurance IT workforce.

Despite the challenges, Sebelius said she would rather have a rocky rollout and 8 million signed up than a fully functional website and 4 million enrolled.

The project included the migration of thousands of policies, representing more than five years of transactional data, to MS SQL.

Insurance business and technology experts agree that a successful C-level vision is not just about keeping up with technology; it’s about more focus on the customer and less on caution-drenched decision making.