Practice and client management

Hi Marley has a mission to empower the insurance industry to communicate simply and build trust.

Policyholders and claimants expect the payment process to be an easy and transparent aspect of the claim process.

Life insurance companies concerned about digital customer experience, according to research from Equisoft in collaboration with the Life Insurers Council

Governance, risk and compliance programs are an under-utilized risk mitigation tool for cyber insurance.

Insurance carriers can increase success by strengthening partnerships with agencies.

Insurers must monitor state and federal regulations closely because they are constantly changing.

Legacy IT issues, complicated cloud migrations and budget constraints pose major hurdles to AI adoption.

Buffett, the 94-year-old architect and face of Berkshire Hathaway Inc., announced that the gathering would be his last as head of the company.

Embedded insurance leverages data and tech to offer coverage seamlessly online, meeting customers when and where they need it.

Most employers expect to have a greater reliance on advisers over the next five years amid growing demand for data driven-insights about the value of benefits.

Insurance needs to move from value chains to ecosystems capable of maximizing value for a customer.

Customer expectations continue to evolve, and technology-based strategies must focus on their needs and preferences.

Effective claims automation requires a cultural shift that prioritizes people, processes and strategic alignment.

Chris Wolpert learned the power of publishing in getting across his benefits-advising message, earn street cred, and court prospective clients.

The integration of cell phones into daily life makes mobile engagement a top strategic priority for insurers.

Slow repair cycle times, widespread premium increases and the volume of catastrophic events all contribute to dissatisfaction, according to the U.S. Property Claims Satisfaction Study from J.D. Power.

With the uncertain status of the federal disaster response agency and NOAA climate and weather forecasting and research, NAIC hears about how disaster relief could depend on volunteer organizations, and difficulty getting storm and climate predictions.

CoreLogic rebrands as Cotality; Plymouth Rock collaborates with NWN, plus more insurtech news

Customers want more self-service options, requiring carriers to continue their focus on updating their technology options.

Three lessons in how affinity distribution can drive financial protection and long-term financial goals of communities.