Start thinking ahead about Gen AI now, Geico marketer says. Insurance industry analysts expect more investment in and adoption of Gen AI by carriers in the coming year.

The National Association of Insurance Commissioners, comprised of U.S. state insurance regulators, issued a policy bulletin calling for insurers to set governance and risk principles for the use of AI, and take responsibility for third-party data and systems.

Nearly one-third of public companies are using artificial intelligence in their financial reporting, according to a new survey.

Instantaneous access to medical records and utilizing machine learning are changing how carriers bind life insurance policies.

Insurers considering using Gen AI for claims, underwriting and other operational functions will need to watch out for "hallucinations," the phenomenon of Gen AI language models producing inaccurate or nonsense results.

Insurance carriers are potential targets for cybersecurity incidents but organizations look to them for best practices.

Tim Francis, enterprise cyber lead at Travelers, spoke with Digital Insurance about cybersecurity and steps businesses can take to reduce potential exposures.

The reinsurer is working on how to use Gen AI to support decision-making without letting it fully automate decisions. PwC and others also see claims and customer service applications for the technology.

Russell Higginbotham, CEO, Reinsurance Solutions at Swiss Re, shares the ways he sees application of technology to data, risk and communication changing the insurance industry.

For several years, Brooke Vemuri, vice president of business transformation and engineering at Legal & General America, the U.S. life insurance unit of the global financial company, has led improvements to the carrier's sales, onboarding and other operations processes.