While USAA and TriCare are a couple of the exceptions, health and P&C insurers disappoint customers, according to new report.

Since its founding in 1970, the Association for Cooperative Research and Development (ACORD), Pearl River, N.Y., has brought members of the insurance industry together to collaborate in the development of standards to improve data exchange and communication within and across organizations.

The more than $43 billion cost to the global insurance industry was an increase of more than 60% over the previous year, according to a Swiss Re sigma study.

Bill that eliminates annual report card for quality of claims service passes house by wide margin.

While industry observers are still assessing the long-term financial impact of the events on Aflac, MetLife and The Hartford, disaster may have been averted on their balance sheets.

In this soft market, it’s no secret that carriers are openly courting their distribution network, looking to drum up new agency principals and producers. What may be an eye-opener, however, is why agents and producers choose to represent certain insurers over others.

IFM 3.2 to score claims from independent testing facilities, provide enhanced summary reports.

New process designed to allow P&C insurers to offload bureau, state reporting in less than 30 days.

Report says an increasing number of insurers are outsourcing management of their general account investments to third party investment managers.

Interactive technology to help advisers leverage freedom to invest without asset allocation restrictions.

A.M. Best releases life/health financial results, showing MetLife, Prudential and Manulife with the highest value of 2010 admitted assets.

Insurers may want to keep an eye on how Google's Android-based payment system will offer payment firms and retailers more customer data and help them target ads to mobile users.

A new study shows that 86% of financial services pros use social media, up from 73% last year.

Allianz report highlights catastrophe-prone regions, climate change and the importance of preparedness.

Insurance association questions need for proposed solvency assessment tool as NAIC meets in Texas.

New reports list multi-line, life and health insurers with the lowest price to forward sales ratios.

While sales soared to a record high in 2010, they dropped sharply in Q4 thanks in part to Allstate exiting the bank market.

Phillip Grove, Business Applications Manager and CTO, Pacific Compensation Insurance Co., discusses his company's award-winning enterprise integration project using an SaaS model.  

If perception of risk depends on how it’s described, we need to look closely at the descriptions before making risk-based insurance decisions.

Much like how SOX spurred IT spend at the beginning of the last decade, the federal health care reform law is sparking a similar trend.