Results of a new survey indicate customers are willing to pay more for simpler products and experiences, but rate insurance last, viewing it as the most complex of all industries.

U.S. insurers can't ignore E.U. actions in an era of harmonizing global regulations.

According to a survey, 64.3% of insurance producers do not follow up on prospective customer lists at least once per week, and nearly 16% do not employ a pipeline management system.

Read daily recaps of how Watson is faring against Jeopardy!'s two greatest champions.

Elizabeth Warren's comments came even as House Financial Services Committee Chair Spencer Bachus questioned her role at the CFPB.

Insurers and agents may want to keep an eye on how their financial services brethren are serving their clients via the mobile space.

No going back from a wireless world; research says 2011 is tipping point of consumer devices in the enterprise.

Fitch and S&P react to AIG’s $4.1B charge for Q4; S&P clarifies Allstate’s rating after announcement that it's exiting the banking business; A.M. Best, Moody’s and S&P assign ratings to CNA’s forthcoming senior unsecured notes.

The Dutch financial services firm reportedly is considering IPOs in Europe and the United States for its insurance operations; struck two deals to divest its real estate investment management business.

Computer’s appearance on “Jeopardy!” offers glimpse of future business functionality.

The CMO Council researched the misalignment, and found isolation and mutual distrust in both camps.

Insurance professionals who want to stop the unauthorized flow of data to criminal sources should start by looking within their own enterprises.

As any good insurance exec knows, a company is only as good as its last customer service call. IBM knows this too—that's part of why it’s still here.

In the first three quarters of last year, bank holding companies tallied $9.73 billion in insurance brokerage fee income—up 7% from the same period in 2009.

The administration will issue a "financial crisis responsibility fee" of $30B on institutions with more than $50B of assets that took TARP money to be paid over the next 10 years.

Just in time for Valentine’s Days, a study finds 29% of American drivers have engaged in romantic contact while driving.

To navigate through the changing market, insurers will think, act and spend differently in 2011.

Insurer using iPipeline’s cloud to integrate iGO e-App data into back-end systems to speed processing.

Pacts forged with MarketSpace and Kinetic Analysis.

The U.S. property and casualty market appears to be experiencing a scene from the movie “Groundhog Day,” operating in a market where little has changed from a year ago, notes A. M. Best in its 2011 Review & Preview report for the insurance industry. How P&C carriers may respond, however, reflects a market where change will be mandatory.