The leap from thinking within a complex, ad hoc, ungoverned world to one of order and trust is hard for many carriers.

New research finds that it's become harder than ever to acquire new customers — and equally challenging to engage newly acquired ones.

Ppooling the same type of transactional data from multiple insurers can help paint a much clearer picture.

Progressive and others see opportunities to increase adoption as technology base grows.

Also: The Philadelphia Contributionship leveraging Cape Analytics, Jewelers Mutual's new digital platform.

New Chief Underwriter and Underwriting Transformation Officer Dawn Boitnott will focus on automation, she says.

The insurer's plans are rooted in understanding the customer journey, says Chetan Kandhari, SVP and chief innovation and digital officer for Nationwide.

Insurtech says it hopes to get credit scores out of the underwriting process by 2025.

Consumers are becoming more focused on how much value they're getting from their insurance policy, says survey from Cambridge Mobile Telematics.

Also: Clyde kicks off with Asurion, One Inc makes acquisition

Samsara provides inward- and outward-facing dash cams that provide truck drivers with in-cab feedback on their driving.

Collaboration and digital transformation has had to adapt in the new world, says Amjed Al-Zoubi.

Atlas Financial reported that it had filed a Letter of Intent for the insurtech to acquire two of its units.

Artificial intelligence presents new and unique challenges to ethics and morality. U.S. Bank discusses why a deliberate ethical framework must serve as the bedrock for any company's AI efforts

Investment in a range of insurtechs, and a new collaboration for hurricane season from Aon.

Company also is expanding reach beyond best drivers in order to draw more into UBI.

Deal volume was down as bigger sums flowed to established players.

Commercial insurance companies and employers want to understand the current pandemic and how to mitigate the risk of future shocks.

Some want to move away from profit sharing with insurer partners or backers, especially in personal lines with thin margins.