Software to boost multichannel marketing and spur customer segmentation.

It’s no surprise that insurers are using social media to help define, build and integrate their brands against the myriad platforms available to them, and some are clearly farther along the path than others. This was made evident yesterday at LIMRA’s 2012 annual conference in Chicago, where MassMutual shared with attendees nuances of its sophisticated and successful social media plan.

Initial economic damage estimated at $10 billion, or comparable to Hurricane Irene.

INN will continually update this page with coverage of Superstorm Sandy and its impact on the insurance industry.

Auto-Owners, Amica and Erie Insurance lead the pack in overall satisfaction, according to J.D. Power study. Fairness, ability to manage expectations and communicating the progress of a claim most important.

Analysts speculate the storm’s lasting impact on the industry, national economy.

Novarica Research Council Impact Award Nominee of the Day: Allstate Financial enabled producers and customers to legally bind an electronic signature to a life insurance application via the internet.

National Hurricane Center’s latest advisory indicates Hurricane Sandy will strike close to midnight; CoreLogic lists the 25 NYC area zip codes at risk of the most property damage.

CNA, Everest RE and others released their third-quarter results.

Insurance proves to be the worst-performing industry in several markets today as Hurricane Sandy damages loom.

Sun Life Financial Inc., Canada’s third-largest insurer, is seeking a buyer for a U.S. annuities business that may fetch more than $1 billion, said people with knowledge of the matter.

While still waiting for the storm's highest point of impact, insurers announce assistance information.

Novarica Research Council Impact Award Nominee of the Day: Through a pair of CSR-focused projects, PEMCO Mutual Insurance Company created a customer-centric perspective that has led to better customer service and improved sales opportunities.

New survey outlines the core roles mainframes are assuming within emerging private cloud and big data projects—as well as the challenges of this new role.

Contractor plans to use CSC software to enhance communication between parties, as well as rate and identify vendors based on performance.

Howard Mills, director and chief advisor of Deloitte’s insurance industry group and former New York State Insurance Superintendent estimates potential losses at a billion dollars, or more.

Early estimates range from $1-$5 billion in damages along the U.S. east coast from what is being dubbed a "Frankenstorm."

Novarica Research Council Impact Award Nominee of the Day: Capitol Insurance Companies enabled 24-hour access to business tools for agents and consolidated its surety business in the process.

Newest version of the study includes predictive modeling analysis, spans five-year period from 2006 to 2010.

Category two hurricane is expected to stalk the east coast, 250 miles offshore.