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Agentic AI and Capability Debt: The Strategic Crossroads for Insurance Carriers

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Agentic AI is poised to transform the insurance industry, but not all carriers are equally prepared for the shift. For many there's a significant obstacle standing in their way – capability debt. Caused by years of tactical decisions made without long-term sustainability in mind, this structural deficit limits strategic flexibility and operating adaptability.

But capability debt isn't a dead end. Carriers can accelerate their Agentic AI readiness through adequate collaboration, integration and strategic partnerships.

DXC Technology and Capability Debt article

Read this industry-perspective article to learn about the:

  • Benefits and transformation Agentic AI brings to the insurance industry
  • Hidden burden that capability debt creates for insurance carriers
  • Strategies needed to overcome capability debt to succeed with Agentic AI

Read the full article here.