Agentic AI is poised to transform the insurance industry, but not all carriers are equally prepared for the shift. For many there's a significant obstacle standing in their way – capability debt. Caused by years of tactical decisions made without long-term sustainability in mind, this structural deficit limits strategic flexibility and operating adaptability.
But capability debt isn't a dead end. Carriers can accelerate their Agentic AI readiness through adequate collaboration, integration and strategic partnerships.

- Benefits and transformation Agentic AI brings to the insurance industry
- Hidden burden that capability debt creates for insurance carriers
- Strategies needed to overcome capability debt to succeed with Agentic AI