Insurance agencies are still losing time to manual processes, duplicate data entry and disconnected systems, according to Augie's 2026 Connectivity Report.

Insurance companies can close the confidence gap by using driving behavior data to make pricing more personalized and transparent.

AI drivers respond to potential accidents in a different way than humans do, and it is tough to audit after the fact, according to an industry trade association and an executive of a U.K. insurance platform.

Eighty-five percent of insurance executives said they believe AI will strengthen customer trust but only 40% of policyholders agree, according to The State of AI in P&C Insurance Communication 2026 from Hi Marley.

An underwriter needs to understand where the limits sit, who owns the outcome, how quickly a person can intervene and whether the company can reconstruct what happened after something goes wrong.

AI is fueling a surge in data-center construction and a rise in cyber incidents. Insurance companies should have a response to both of these trends.

Insurers are mistakenly treating a capacity problem as a headcount problem, warns Norm Hudson, CEO of Staff Boom.

The coverage, which experts say will not completely replace standard commercial insurance, centers on definable characteristics from service-level agreements between owners and tenants.

The 160-year-old company is focused on ROI to keep it grounded, but does not see this journey as having an endpoint, according to Bill Pappas, head of global tech and operations at MetLife.

The 2026 Travelers Institute Risk Index finds that as AI is creating new opportunities for cyber incidents, but many are underinsured — especially smaller businesses.

AI-powered technology such as early-wildfire-detection tools could help insurers contribute to community resilience, according to a report from Marsh and the Milken Institute.

The real unlock is removing the friction sitting underneath the process altogether.

Howden's latest report finds that only 20 U.S. data center locations account for 81% of square footage impacted by severe hail or tornadoes in the last 10 years.

The most common mistake is treating AI governance as a documentation exercise that happens after deployment, rather than a requirement built into the system from the start.

AI coding tools are putting insurtechs on the spot to change their value proposition; meanwhile, many consumers find that AI tools are making them more comfortable talking to agents. 

The enthusiasm around agentic AI in reserving isn't wrong but ahead of the infrastructure required.

Matthew Madsen of Accenture recommends that insurance company leaders get more "hands-on" with AI and get staffs more fluent with AI.

Five insurtech CEOs share the advice they would give to their counterparts or themselves five years ago.

AI may improve the view from the driver's seat, but it should not occupy that seat, writes Marc Jeffreys, general manager of Health for Gradient AI.