Analytics

Fifty-one percent expect a raise from their current employer while 21 percent also expect a promotion.

Former chief claims officer Glenn Shapiro takes on a new role with telematics as a priority.

While the concept may seem bewildering, it actually is based on a basic six-step process.

Todd Fancher will lead the carrier’s strategic investment in artificial intelligence, machine learning and advanced analytics aimed at better customer service.

The back-to-back-to-back storms of Harvey, Irma and Maria tested the digital claims advancements by carriers like Allstate and USAA on a massive scale.

Artificial intelligence continues to be top off mind for insurance carriers, as they work collect new forms of data and interact with customers using smarter digital channels.

As more AI applications emerge, the corporate database will evolve to support them.

incumbent carriers turned to insurgent startups for telematics, big data and health and wellness initiatives, among others.

During a whirlwind year for the industry, readers were captivated by stories of new insurtechs and established players alike transforming the business.

Kevin Dougherty is tasked with accelerating the life carrier's technological capabilities in digital health, data analytics and artificial intelligence.