Jerry launched a car insurance comparison service in 2019 using artificial intelligence and machine learning. The company has more than 1 million customers across the U.S. and has expansion plans.

The pandemic has served as a catalyst for putting digital transformation across insurance on the fast track, and claims is one of the focus areas that is primed for implementing digital capabilities. As more claims information is captured and managed digitally, new opportunities to leverage artificial intelligent technologies arise. This leads to a vision of full automation, high levels of straight-through processing, and (logically) a diminishing role for claims professionals.

A new report, IT’s Changing Mandate in an Age of Disruption conducted by the Economist Intelligence Unit, supported by Appian, suggests that to continue with various digital transformations and increase adaptability for the future, some IT improvements must be made.

Several companies are using artificial intelligence and data analytics to better map properties for coverage in potential high-risk wildfire areas.

More homes that had been excluded due to wildfire risk are insurable with more granular data, company says.

The insurtech has deleted the post, which raised concerns about bias.

AI systems that aggregate data from actual anonymized claims, bills and other data could be trained to identify and update records, managing identities persistently and in real time.

Artificial intelligence (AI) is increasingly gaining ground in a number of areas of banking and financial services. However, there is growing evidence that AI systems are biased.

Insurers can use AI to help them manage the ongoing COVID-19 economic crisis and to position themselves for future success as well.

Today’s data science models can be used to pick up on a wide range of related signals that predict a claim’s future.

More data feeding algorithms allows AI 'agents' to do more than ever.

Not only does the quality of the data impact a carrier’s bottom line, it also affects their customers’ experience.

Key regulators, including several Senators and a Biden advisor, are focused on the issue.

Tractable's computer-vision offering can appraise user-submitted photos for most claims, the companies say.

In 2021, carriers will look for more AI needles and fewer data haystacks.

Insurers will be able to generate smart insights to help them transform their offerings.

Insurers should observe how digital attackers operate in customer acquisition, analytics, technology, and talent to support their new initiatives.

Insurer is 'doubling down' on tech investment, with leadership buy-in across digital, says Abby Hosseini.

The company combs through data to identify networks of bad actors who team up to cheat its insurance division.

Insights from AI can help close the customer experience gap by providing auto insurance carriers with the ability to generate personalized touchpoints in real-time