While carriers may not be able to replicate the exact science, they should understand that organizational and cultural shifts can both attract the right talent and encourage the emergence of internal ideas.

The firm's hire of Mike Schuster to work on AI may have implications for the small-business insurance platform it partially owns.

Due to retirement and outsourcing, insurers are facing a steep drop in institutional knowledge about the industry, their products and processes.

The insurer will leverage the university's research in the Internet of Things, data science and machine learning to help improve the life underwriting process.

Emerging or re-emerging hot technologies are helping to drive much of the increased spending on enterprise software, which is projected to rise by 11.1 percent in 2018.

It’s important that both RPA service providers and their corporate clients keep in mind the one major roadblock to successful automation is employee fear.

The platform aggregates external data on new business and applications into a single repository to sure up enterprise reporting to regulators.

Automating manual processes and insurers' growing use of technology are two leading factors behind the change, detailed in a new three-year innovation plan released by the organization.

The technologies are top of mind for the carrier in its efforts to modernize underwriting and claims management, says Puneet Bhardwaj, SVP of digital analytics.

New business models based on blockchain and cognitive intelligence are coming, which will lead to the introduction of smart contracts for greater efficiency.