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Remote processing and customer service investments are up, according to new research from Celent.
September 18 -
Most businesses find robotic process automation effective but difficult to deploy and maintain, according to new research.
October 2 -
Machine learning and RPA are among the cognitive computing technologies that will help insurers win in a changing market.
April 17Willis Towers Watson -
Dogan Kaleli, leader of the program business, finds opportunities to pilot various emerging techs in his role and beyond.
March 13 -
Compared to peers in banking, insurers are behind the digital curve, but the gap is narrow and in some areas insurers are leading.
March 7 -
Getting started with RPA may look different from business to business, but designing a proof-of-concept project is often the best way to jumpstart RPA efforts in your organization.
December 21Kofax -
Competitive pressures mean insurers are highly incentivized to automate more processes where they can to meet customer expectations, says KPMG.
December 10 -
Representatives of multiline insurers
November 29 -
Expect to see major changes in how organizations use AI, the rise of new ‘digital workers’ and increased competition for data professionals with AI skills, says Forrester Research.
November 21 -
Rising demand for business process automation through the use of artificial intelligence and software robots are expected to be a key trend for market growth.
October 9