Anne Rawland Gabriel

Partnership introduces AI-enabled image identification, automation and analytics to personal property insurance buyers in Texas

Born from insurer HCI Group, subsidiary harnesses mobility, big data, analytics, and AI to complete 58 underwriting steps in 300 milliseconds.

New Chief Underwriter and Underwriting Transformation Officer Dawn Boitnott will focus on automation, she says.

When coronavirus began causing many small businesses to view annual liability policies as burdensome, Hiscox hatched the distribution pilot idea to gauge appetite for short-term coverage.

Brighthouse SimplySelect is currently being sold exclusively on the Policygenius platform using a hybrid online and agent-enabled model.

Since arriving in late 2016, she’s built a department of 12 into a data-driven integrated sales, marketing and CX team of 41.

Guthrie is applying a combination of strategies to uncover customer-experience needs and execute profitable solutions.

Gallagher maintains a client book with commissions and fees exceeding $3 million annually while also teaching and mentoring.

Insurers trying to reach entrepreneurs are trying more data-driven automation to speed the process.

Smart devices are giving insurers the ability to address risky issues earlier, rather than reacting to losses. A panel discusses the implications.

The top areas where insurers will spend new money are predictive modeling and link analysis/social network analysis.

The 'reciprocal intelligence' powered by data flow and providing data back to the customer can boost engagement, says partnership solutions VP Tony Laudato.

Blending next-gen data solutions with empathy for human-driven processes has helped strategic analytics SVP find success.

Metlife Auto & Home exec succeeds on tough projects by staying true to insurance's 'noble purpose.'

The insurance industry is preoccupied with becoming 'digital.' But does it know what that really means?

Mutual of Enumclaw’s bet on promoting a culture of innovation is paying off to the tune of millions in savings due to reduced fire losses, fewer snow-related claims and less customer attrition.

The company's fully digital policy acquisition process helps increase its reach in an elusive sector.

An on-premise deployment of a new core systems suite proved unable to handle data needs, so the carrier switch gears quickly.

These carriers and others have begun to consolidate efforts under executive-level leadership, with mission statements and budgets to match.

Led by chief digital transformation officer Todd Fancher, AmFam's innovation strategy will lean on small teams and focus on customer experience.