David Weldon

New study reveals large gap between consumer expectations and how organizations act on them.

The sector will see only a 0.3 percent growth rate this year, as more companies lease server power from Amazon, Google or Microsoft.

More than one third of firms were attacked at least five times in past 12 months, says security expert Nat Kausik.

Public datacenters to do the majority of spending in 2017, according to new study.

Organizations continue to pour money into analytics efforts with spending to increase by 10% annually through 2020.

Analytics, cloud computing and security are among top skills employers seek.

Many organizations struggle to turn data into insights into action. AI enables that process in a cycle that optimizes continuously, says Forrester senior analyst Brandon Purcell.

If artificial intelligence efforts are to succeed they need to focus on solving real consumer needs, says Forrester analyst Jennifer Wise.

Most say they are uncomfortable with artificial intelligence, despite being exposed to the technology more than they realize.

As the number of firms implementing big data projects grows, many cite a number of significant challenges.