Diana Manos

Health plans now gather and report data for quality reporting, claims reporting and to conduct risk adjustment analysis, but typically these various data collections occur separately, are sometimes duplicative and are uncoordinated, say Deloitte experts. But that will soon all change.

IBM has awarded Blue Cross of Idaho the 2019 IBM Watson Health Advantage Award for its use of data analytics to improve outcomes and lower costs in episodes of care.

Last year was a significant one for health plans when it came to data breaches and breach settlements.

Telemedicine is on the rise, nearly tripling in use over the past two years, according to Rochester, N.Y.-based Excellus BlueCross BlueShield.

Policyholders generally are dissatisfied with the apps that their insurers are providing, according to a new study by J.D. Power.

Payers are establishing innovative ways to provide better care and improve the overall patient experience, according to America’s Health Insurance Plans.

A new Medicare Advantage plan will rely heavily on analytics to focus efforts on treating chronic conditions.

To help fight the rising tide of specialty drug costs, CVS Specialty has been elevating its digital tool capability for drug management and integrating it with its care coordination programs.

Cigna is using a new highly visual dynamic reporting program to work with Collaborative Accountable Care partners in delivering better care.

For healthcare payers, the answer depends on more than just saving money—optimizing health should be the basis for adoption.