Joe McKendrick

Key performance indicators tend to provide a one-dimensional view of project value. Try asking some “key performance questions” as well.

New study shows data center growth will soon peak, and then decline. What will take their place?

System and application issues are only getting more complex and expensive. Time for more self healing.

Allstate’s CIO describes how the company’s IT leaders and managers are helping to recast the company.

Key performance indicators tend to provide a one-dimensional view of project value. Try asking some “key performance questions” as well.

Yes, cloud has the potential to deliver cost-savings and flexibility. But there are some other advantages that may become apparent.

Even in technology, good things may take time.

Insurers once had a monopoly on lifetime customers, but technology has changed the game.

Insurers have a range of open-source options for running their businesses.

Metrics provide a picture of how business is going, and systems are performing. But do they provide the right picture?

There is no one single form of virtualization – rather, different parts of the IT infrastructure require different approaches.

The “New IT” began to emerge in 1994, and its impact is still being felt.

Digital technologies may have mainly bypassed insurance companies, but not for long.

The tools and technologies to build the next workplace are available, but not common yet in corporate settings.

Legacy systems, while reliable, increasingly hold insurers back, a new study finds

It may be possible to provision key services with the click of a mouse, but benefits go well beyond that.

Some of the world’s best-run corporations require rising executives to rotate through various parts of the business.

The truth is that big data is only as good as the organization behind it; and despite the hype, everyone is not yet doing it.

A recent Big Data experiment showed 70 percent accuracy in predicting crime in certain locales. The implications go far beyond that.

There's a tug of war over BYOD, but neither those in favor nor those against should tug too hard.