Joe McKendrick

Linux revolutionized the software distribution model to the point where we now also have open source databases, middleware, development tools and even business intelligence tools.

The industry, on the whole, is less profitable than it was 40 years ago. So how do we turn it around?

The Epsilon breach should make insurers question how their data is being protected once it’s outsourced.

One insurer has already gone Lean, and is reaping the rewards.

Master data management is insurers’ best recourse to unlock the siloed data often associated with multiple applications for each line of business.

Much like how SOX spurred IT spend at the beginning of the last decade, the federal health care reform law is sparking a similar trend.

As experts express their opinions on the topic, the only consensus is that “Big Data” is a very fluid term.

Aflac’s situation with comedian Gilbert Gottfried’s Twitter comments about the Japanese disaster has shown that insurers must develop well-defined and well-communicated social media usage policies.

With mobile computing, employees in the field can access executive dashboards or alerts that impart streams of critical information.

Cloud computing can be an enabler of entrepreneurship and organizational transformation.

Working toward service-oriented architecture is a worthy goal—find out where your company ranks.

If you have inefficient processes or a creaky, hidebound management culture, don't expect technology to smooth things over.

The arguments for each tack are compelling, but is the economy poised to help insurers reach their goals?

A truck insurer is king of the road when it comes to mobile app development.

Companies are concerned about application vulnerabilities, mobile device management.

The insurer announced that it's letting Florida policyholders sign up for a program that tracks their driving habits and adjusts their rates accordingly.

As any good insurance exec knows, a company is only as good as its last customer service call. IBM knows this too—that's part of why it’s still here.

The rise of ubiquitous and mobile computing is creating a range of new innovations, limited only by imaginations.

The cyber barbarians are at insurers’ gates—is your data secure?

Mobile browsers, which are readily available and can be supported on any mobile device, may be a better option for insurance IT departments with overstretched resources.