Joe McKendrick

Despite popular opinions, many firms continue to take a smart approach to SOA.

By streamlining and enhancing IT operations, Chartis already has recouped about $127 million in infrastructure savings.

A culture of complacency hampers information security efforts, and as a result, sensitive corporate data is vulnerable to tampering and theft.

Improved searchability and knowledge sharing are just two of the benefits of the “less-paper” office.

Gone are the days when a single vendor—or even engaging two or three vendors—is a viable strategy.

While insurers still have to pour money and resources into developing for different mobile platforms, end-users have alleviated much of the pain.

Private clouds still present the same maintenance and hardware costs that companies have been struggling with all along, say some industry analysts.

While IT grunt work may be outsourced, the need for talented managers and professionals who understand both business and technology sides remains.

Many believe that the future for insurers is in the mobile Web.

Sometimes, all it takes is a little imagination … and some collaborative software to kick-start the process.

IT is now called upon to play a more proactive role to help insurers advance in a new globalized, hyper-competitive environment.

Although depended upon for virtually every aspect of the business, IT still has issues that are shrouded in uncertainty.

Insurers can take simple steps that ultimately return far more than what they initially cost.

As an innovation inabler, IT needs to be able to turn things around faster than ever, and at the same time, let the business guide the process.

The insurer enables five different business lines to tap into common data services supported by a data warehouse.

One of the reasons mainframes are so popular again is their ability to scale to the growing requirements of cloud computing.

Given its value, it must be treated with the same sense of security and accountability as money.

While insurers have the technology to do amazing things, they must not let organizational issues hinder them from putting it to good use.

Putting analytics in the hands of decision-makers up and down the line helps affect positive and profitable changes for the business as situations change.

Insurers ranked No. 42 out of 50 industries in regard to their social media savvy, just ahead of debt collectors and hair salons, but way behind banks, which were ranked No. 3 in the report.