Michael Shashoua

Insurers should look at governance policies, operations methods and modeling to pre-emptively keep bias and drift out of AI handling of underwriting and pricing, an expert on the technology recommends.

Willis Towers Watson's Sean Scranton responded to Digital Insurance questions about insurance companies' cybersecurity practices in relation to Gen AI.

Bad actors have already made use of the new technology to power cyber attacks. The insurance industry can use the same technology to proactively detect attacks, guard sensitive personal data and establish defense patterns and methods.

A new J.D. Power report points to rising premiums and difficulties in getting coverage as reasons for a chill on auto insurance consumers shopping and switching habits. Digital Insurance spoke with Stephen Crewdson of the automotive data company.

The new NC Tech / MetLife Center for Technology Workforce Innovation will leverage the insurer's pre-existing tech hub in the state to support the technology industry group.

Azim Esmail of ATB Ventures spoke with Digital Insurance about the use of digital identity technology to guard against vulnerabilities in the decentralized identity approach.

Proposed bill in Utah state legislature can be interpreted as freeing drivers with right-of-way in accidents from liability. The bill has raised the ire of the American Property Casualty Insurance Association (APCIA), which says it could raise auto insurance claims costs and rates.

Pinpoint Predictive, a predictive analytics service launched in 2021, helps carriers better understand the risks they're taking on with clients.

General insurance company uses low-code platform service to build its own workflow and case management capabilities.

The medical professional liability insurer will implement Origami Risk's SaaS platform for policy, billing and claims processes.

ONE platform links in professional liability, cyber risk and business coverage

February 5 is the last day to apply. Finalists will present at the group's March conference and compete for product and service prizes.

Insurers' Gen AI adoption may not happen as fast as many think, Forrester analyst Indranil Bandyopadhyay says.

Brittany Clements, managing director at American Family Ventures (AFV), the venture capital arm of insurer American Family, spoke about how the fund evaluates insurtech startups to back or partner with, and partnership and disruption trends.

Brittany Clements of American Family Ventures spoke to Digital Insurance about the insurtech investment fund, and shared details about how it backed certain startups.

Insurers Chubb and QBE North America, as well as reinsurer Swiss Re, seek to educate insureds on how to mitigate risks of natural catastrophe damage.

Now in his second year with GNY (Greater New York Mutual) Insurance Companies, CIO Vasudevan Veeraraghavan is leading a digital transformation of the insurer's data management to support decision making.

Start thinking ahead about Gen AI now, Geico marketer says. Insurance industry analysts expect more investment in and adoption of Gen AI by carriers in the coming year.

The National Association of Insurance Commissioners, comprised of U.S. state insurance regulators, issued a policy bulletin calling for insurers to set governance and risk principles for the use of AI, and take responsibility for third-party data and systems.

Insurers considering using Gen AI for claims, underwriting and other operational functions will need to watch out for "hallucinations," the phenomenon of Gen AI language models producing inaccurate or nonsense results.