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For insurers, thinking of the network of capabilities available in specific geographical areas can provide tangible advantages when it comes to delivering on the promise of major technological advances.
March 20 -
Being situationally aware and open to possibilities become the foundation for a world where successes breed future successes.
March 8 -
A recent study finds younger agents feel good about job security and their future economic prospects.
January 11 -
The majority of carriers have perfected looking at the world from the inside out, which may be fine in an era of limited change, but it is exactly the wrong response in a period of dynamic activity and shifting expectations.
By Robert McIsaacNovember 25 -
Some carriers have recognized the challenge associated with attracting key talent to smaller markets and have taken the offensive to open satellite facilities that are in locations closer to where the action is.
October 27 -
Whether dealing with the end consumer or agents, insurers must be prepared to meet diverse standards for digital interaction.
October 22 -
As analytics and mobility become higher priorities, a new challenge will emerge: how to find and retain the best talent.
June 21 -
While many aging, generally mainframe-based systems, remain capable of supporting basic policy processing and accounting functions, the costs associated with enhancing them are becoming increasingly problematic.
April 27 -
When bad or unexpected or unusual things happen, the computer gives up control and hands it back to the now woefully unprepared occupant.
March 30 -
Documentation on aging systems often is akin to tribal knowledge, and the potential for things to go bump in the night increases as these environments face generational transition.
March 20