Tom Scales

Research Director of Celent�s Americas Life and Health Insurance practice

Tom Scales is�a research�director of Celent�s Americas Life and Health Insurance practice. His research and consulting focuses on industry and channel strategy, home office and agent technology, insurance operations and implementation and consolidation approaches.�

Workforce management

Why Insurance Fintech Investments Are So Encouraging

Whether it be the Internet of Things, usage-based insurance, microinsurance, behavioral underwriting or more, the staid insurance industry is breaking out.

By Tom Scales

January 22
Analytics

KPMG’s Cyber-Security Stats and What To Do About Them

More than 80 percent of healthcare organizations have been compromised by cyber-attacks in past two years, according to KPMG.

By Tom Scales

August 28