Customer experience

This profound change in the coverage gap underscores the need for modernized IT and more cloud-based technology.

Corporate Insight honored Lincoln Financial and Ladder as well.

Digitalization and new emerging technologies will continue to transform the insurance industry, company says.

Claims experts shared what they've seen work well in the past two years with Digital Insurance.

The insurance industry is looking for the right standards and practices for the use of smart home devices in homeowners insurance.

The platform uses 14 questions plus data provided by the insureds to generate up to four specific quotes. 

The need to provide an outstanding customer experience is key in an industry where the client is only one step away from potential disaster.

Technology can help during difficult economic times and it can present new avenues for growth.

Keynova releases its Q4 Online Insurance Scorecard of top P&C insurers.

If your insurance company is looking for employees in these roles, competition is stiff.