Customer experience

A survey ranks the underwriting processes most-influenced by technology, and the ways improving underwriting ops can aid collaboration.

New York-based MetLife confirmed that it priced a 75 million common share offering at $42 a share (below yesterday’s closing price of $42.73), to raise $3.15 billion to help fund the cash portion of it acquisition of American International Group Inc.'s American Life Insurance Co. (Alico).

The fourth annual INNovators Awards has been enhanced this year to include additional awards in three specific categories that recognize the full complement of insurance technology excellence across all aspects of the business.

Insurers want to engage distribution network, drum up sales with technology.

Banks are starting to allow non-Web banking customers to access their accounts via their mobile devices; would this also work for insurers?

Insurers must devise a plan to communicate with aggregators, properly utilize agents and create an effective multi-channel management strategy.

Regulators at the U.S. Securities and Exchange Commission have directed The Hartford Financial Services Group Inc., to provide additional details on $2.1 billion of securities that have traded at less than half of what the company says they're worth for more than a year, Bloomberg reports.

Health insurers using “accounting tricks” to undercut the MLR law, charges political action group.

As also seen in the United States, technology isn’t the only deciding factor for UK brokers placing business, according to a new survey.

Directors' and officers' liability insurance (D&O), along with errors and omissions (E&O) coverage and fiduciary liability, constitute property and casualty (P&C) insurers' most direct underwriting exposure to the financial crisis, says Moody's Investors Service.