Customer experience

HARTFORD, Conn.--Insurity Inc., a ChoicePoint company, today announced that AEGIS Insurance Services, Inc. has selected Insurity's Commercial Intellisys property/casualty policy processing services and software platform. The company is the managing general agent for AEGIS, a leading insurer of utilities and related energy businesses.

PORTLAND, Ore. -- Standard Insurance Company, a subsidiary of StanCorp Financial Group, Inc. has launched 401(k) on the Brain, a new financial educational series for participants in The Standard's retirement plans. 401(k) on the Brain was developed by The Standard to provide in-depth retirement planning education for participants. It uses everyday language and a humorous, interactive approach to address a wide range of retirement, investing and financial planning topics.

DALLAS-- Entrust Inc., a global leader in securing digital identities and information, today announced that Aon Limited, a leading global insurance broking, risk management and human capital consulting company, is expanding its use of the Entrust Secure Identity Management Solution by capitalizing on Entrust's innovative CPU-based pricing model to make deployment of its Web-based applications more cost effective.

PHILADELPHIA--CIGNA today released the findings of a new study that reveal an unmistakable trend: Integrating disability with health care programs has the potential to lower employers' total benefits costs and help disabled employees get back to work sooner and stay at work. As a result of the positive results found in the study, CIGNA is lowering its prices on disability benefits purchased with CIGNA medical coverage.

OLDSMAR, Fla. --eAutoclaims, a provider of claims management services, and ADP Claims Services Group, a leading provider of integrated business solutions for the property and casualty, collision repair and automotive recycling industries, announced today an agreement offering insurance carriers a new service to more efficiently and effectively administer their managed repair programs.

New York Life Insurance Co. has unveiled an educational online resource for African—American consumers at www.newyorklife.com/africanamerican. The site is intended to increase awareness and understanding of the protection and wealth building aspects of life insurance, annuities and the company's financial products. Centered on education, the site will be updated regularly with articles targeted toward individuals, families and businessowners.In addition to offering details on insurance and financial planning, the site contains information on the company's commitment to diversity, supplier diversity program, diversity—themed messages in its current advertising campaign, job postings, and various awards for being an outstanding employer in the African—American community.

Investment professionals wanting to help clients better plan for retirement investing and distribution now have access to a tool capable of modeling both. Columbus, Ohio-based Nationwide Financial has introduced its Nationwide preVIEW tool, located on the company's sales and service center Web site at www.bestofamerica.com. "Investing for retirement is only half of the retirement financial equation," said Richard A. Karas, president of Nationwide Financial Services Distributors Inc. "Investment professionals should be enabled with answers to the complete equation, which includes calculating accumulation and distribution needs. This tool can help producers develop personal defined benefit plans for their clients."

Wilmington, Del.-based Rockwood Programs has initiated a promotional campaign designed to raise market awareness regarding its Sponsored Errors & Omissions Program. This campaign will be aimed at insurance companies and Managing General Agencies with large sub-producer networks.

GREENSBORO, N.C.-- Jefferson Pilot Financial, one of the nation's leading providers of fixed and variable universal life insurance and fixed annuities, today introduced its E-Delivery service for owners of variable universal life and variable annuity policies on the company's public Web site at www.jpfinancial.com. E-Delivery, or electronic delivery, enables owners of variable policies to view product prospectuses and semi-annual and annual reports online.

With the number of career life insurance agents on the decline, new research from TowerGroup urges insurers to explore nontraditional distribution outlets as a means to mitigate potential future losses. These channels include banks and wirehouses, where life insurance premium sales have traditionally been elusive."It's imperative that insurers approach this market with a fresh perspective relative to products, distribution and operations," says Cindy Saccocia, senior analyst in the Insurance practice at TowerGroup and author of the research. "The distribution of life insurance through nontraditional channels is an area of growth for those insurers willing to invest in long-term opportunities."