Distribution

Automation is well-positioned as a maturing technology that facilitates digital transformation without jeopardizing customer service.

Although almost 60% of employees at agencies are women, only 31% are owners and principals, according to data from The State of Women in Independent Insurance Agencies report, conducted by Liberty Mutual and Safeco Insurance.

While digital life insurance buyers find it easier than expected, lags in policy delivery impact customer relationships right off the bat.

Hub International Ltd. is partnering with Bold Penguin Inc. to acquire Insureon Holdings LLC’s assets in an effort by the broker to build out its digital capabilities.

Matheus Riolfi and Jerome Selles met while working at Turo, a car-sharing marketplace, where they both did work on the global expansion of its insurance program. During that time, the two saw an opportunity to start their own insurtech, Tint.

Pet insurance in the U.S. has seen marked interest from consumers, insurtechs and traditional insurers.

Property and auto insurance shopping levels finished 2021 lower than any point in 2020, the company reports.

COVID-19 has accelerated some trends that look certain to reshape the insurance industry. At the same time, some of the problems that have challenged the industry over the past decade have not gone away. In a new report, McKinsey examines actions insurers can take to address the challenges of this period of intense flux.

The pandemic rollercoaster continues to rattle the insurance industry as we ride into 2022. One of the bright spots for our industry was the acceleration of technological innovation. All the uncertainty and changing consumer habits are fueling substantial changes in how insurance is marketed and sold by independent agencies.

Technology investment is showing no signs of slowing down, M&A continues at a torrid pace and the composition of the independent channel is shifting with generational changes. One thing remains certain: the independent channel has a lot to look forward to in the coming year.