Distribution

SMA study shows insurers look to improve customer experience through communications and document management tools.

Retailer partners with Autoinsurance.com; consumers can receive multiple competitive quotes from Progressive, Esurance, Safeco, The General and others, and purchase policies online.

Will seek to recoup the state’s payments to Oracle plus damages, citing bugs in the system and missed deadlines.

Westfield Insurance’s adoption of the Activity Notes download through IVANS continues to grow.

Many benefit brokers found a scant number of insurer options when assisting consumers on the Affordable Care Act’s public health insurance exchanges.

While updating its online quoting tool, the insurer used multiple layers of measurement to understand how people were interacting with its website.

Many consumers still don’t feel comfortable using mobile insurance applications and many consumers don’t even know if their insurers offer a mobile app.

Using the Insuritas E-InsuranceAISLE technology platform, Overstock.com, a discount online retailer has added insurance to its growing inventory of offerings.

Industry experts opine on emerging technologies and their impact on insurance practices, liability and implications for consumers.

Looking back on the first open enrollment, just what worked and what lessons were learned to raise the number of enrollees further for 2015?