Distribution

Increasingly sophisticated user expectations drive tech market, Celent says, as insurers look for ways to differentiate commoditized products.

Agent and consumer portals, business intelligence and core systems revamps are top priorities, as personal lines insurers concentrate on growth, expense reduction and improving underwriting results, Novarica says.

Where once underwriters called the tune, it is now the distributors who have leverage and are setting the ground rules.

MyFirstAm designed to provide users with access to title order status and the ability to place customer service requests.

Since the option to buy commercial insurance materialized online, the segment has become more open to the new channel as it prioritizes price and convenience, according to Novarica research.

Product is designed to enable consumers to complete the entire enrollment and eligibility process via the health insurer’s site.

PURE, a personal lines insurer, created a pre-fill capability for auto insurance quoting by integrating external data with its existing policy administration solution, which enabled the company to streamline the application process and improve cross-sell with homeowners.

Surveys from Towers Watson and IIS describe global insurance executives’ concerns and find much consistency across nations.

LifeApply designed to provide flexibility to respond to carrier’s business needs.

Small agencies are growing faster than their larger counterparts, in part because of greater investments in mobility and other technologies, according to a new survey from Vertafore.