Distribution

Allstate, Esurance, GEICO and Travelers perform well in J.D. Power insurance website shopper satisfaction study.

Aragon Research forecasts extinction for most paper documents.

Multichannel delivery and enterprisewide implementations main selling points for providers.

Modern billing systems present the opportunity to simplify systems integration, standardize billing and provide a platform forupdating customer service capabilities.

As insurers move rapidly to adopt more consumer-centric business models, their efforts are tempered by equally imperative compliance concerns surrounding these new forms of communications and business transactions.

For employers, HRI says the net impact of the 2012 increase could be as low as 5.5 percent after accounting for changes in benefit design by purchasers. For health insurers, the decrease in spending and costs may be an opportunity to recoup expenses from the decreasing margins of previous years.

Insurance branch aims for quicker product launch and broader distribution channels with software purchase.

Suite designed to help organizations use customer satisfaction feedback to increase financial performance.

Java-based application contains tools to define custom business rules and design payment, collection and delinquency plans.

Financial advisors are so uncomfortable speaking about life insurance that more than half, 56 percent, simply don’t do it, according to a recent survey by consultancy Saybrus Partners Inc. Further, almost one-fifth (18 percent) said they were “uncomfortable” or “very uncomfortable” recommending life insurance policies to their clients. Just a third (34 percent) of the financial advisors surveyed said they were “very comfortable” recommending life insurance to their clients.