Consumer demand for sales and service through mobile devices, self-service Web portals, e-mail and social media is driving investment in document and content management technologies by insurance carriers, according to recent survey from CEB TowerGroup.
The survey of technology experts and executives indicates that carriers will seek providers that address their requirements for multichannel delivery and support enterprisewide implementations.
Register or login for access to this item and much more
All Digital Insurance content is archived after seven days.
Community members receive:
- All recent and archived articles
- Conference offers and updates
- A full menu of enewsletter options
- Web seminars, white papers, ebooks
Already have an account? Log In
Don't have an account? Register for Free Unlimited Access