Distribution

Durable Medical Equipment provider network partnership supports ability to retrospectively flag unscheduled bills to obtain contracted discounts.

Kane, a provider of specialist risk and insurance management services, will acquire the insurance management operations of HSBC through an agreement that has been signed with HSBC Bank Bermuda Ltd., HSBC Bank Cayman Ltd. and HSBC Insurance Agency (USA) Inc.

ProspX expands real-time communication and collaboration platform to EMEA.

Insurers offering retirement services are learning that attention to detail and improved communication dramatically boosts customer retention and satisfaction rates, a survey finds.

Similar to New York Life and Nationwide, Allstate says it's looking to add more agents all across the country.

Emerging technologies could spark product innovations that change the way the industry serves customers. But insurers must match technologies with strategic goals.

Aflac’s situation with comedian Gilbert Gottfried’s Twitter comments about the Japanese disaster has shown that insurers must develop well-defined and well-communicated social media usage policies.

Despite insurers' annuity sales rising in recent months, banks have been less fortunate.

The insurer's Snapshot PAYD program offers policyholders the chance to cut auto rates by up to 30%.

With mobile computing, employees in the field can access executive dashboards or alerts that impart streams of critical information.