Distribution

Insurers offering retirement services are learning that attention to detail and improved communication dramatically boosts customer retention and satisfaction rates, a survey finds.

Similar to New York Life and Nationwide, Allstate says it's looking to add more agents all across the country.

Emerging technologies could spark product innovations that change the way the industry serves customers. But insurers must match technologies with strategic goals.

Aflac’s situation with comedian Gilbert Gottfried’s Twitter comments about the Japanese disaster has shown that insurers must develop well-defined and well-communicated social media usage policies.

Despite insurers' annuity sales rising in recent months, banks have been less fortunate.

The insurer's Snapshot PAYD program offers policyholders the chance to cut auto rates by up to 30%.

With mobile computing, employees in the field can access executive dashboards or alerts that impart streams of critical information.

A source says the reason may be "the lack of a clear standard across the industry" for mobile payments.

New version to help users manage complex commission arrangements.

Insurer launches new sales recruiting website, seeks more than 3,500 agents in anticipation of uptick in demand for life products.