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As carriers chase down growth, policyholders are left with inflexible service and often brutal customer experience.

Independent financial advisers say that improving efficiency and time management is a goal for 2011, and carriers can help them achieve it.

Companies are concerned about application vulnerabilities, mobile device management.

The insurer announced that it's letting Florida policyholders sign up for a program that tracks their driving habits and adjusts their rates accordingly.

A report cites social media millionaires as potential wealth management clients, but the risk profile is not pretty.

Platform designed to simplify and automated the renewal underwriting process by using most recent information provided.

Company is aggressively recruiting new agency owners across Illinois by the end of 2011.

Results of a new survey indicate customers are willing to pay more for simpler products and experiences, but rate insurance last, viewing it as the most complex of all industries.

According to a survey, 64.3% of insurance producers do not follow up on prospective customer lists at least once per week, and nearly 16% do not employ a pipeline management system.

Insurers and agents may want to keep an eye on how their financial services brethren are serving their clients via the mobile space.