DIGIN 2022
Michael Mahaffey, Executive Vice President, Chief Strategy & Corporate Development Officer, Nationwide
With so much industry disruption, there is no longer a clear path forward as we interact with agents and brokers. Come learn from experts who have asked the tough questions, and are ready to share their advice and practical take-aways that you can bring back and implement immediately to remain competitive.
Venture capital funding in the insurtech sector has been rising for years, and the trend could continue for the foreseeable future. Where is the money going? Is there a valuation bubble?
The discussion will center around what the current regulatory framework looks like as well as what policy and regulatory initiatives should be expected by the industry.
Is your company on the path to digital insurance transformation? Do you want to know how modernization in digital experiences, flexible operations, and open cloud strategies can meet your evolving business needs and satisfy consumer demand?
Miguel will share some practical advice beyond the "incident response plan" that speaks to mindset, decision-making, communication and leadership during a crisis moment.
In this session we will share the results from our recently completed research on the State of Insurance Digital Transformation.
The subject matter experts from WNS will give insight on the ways to solve staffing challenges underpinned by global talent supply and accelerated digital transformation.
Bill Pappas, EVP and Head of Global Technology and Operations, MetLife
During this session, we'll chat with Allstate about the way they're preparing to take advantage of Arity IQ, this telematics data innovation, to better predict risk and improve customer lifetime value.
Throughout almost every industry, various insurance coverages are required to either perform work, transport goods, protect commodities, and the list goes on.
The focus of the session will be on what it all looks like from the standpoint of agents, app developers and other insurance professionals not in a leadership position: What would help them feel empowered? What will it take for them to stay in the insurance field?
The first-mover advantage seems to be elevated in the digital age, but there's always customers who don't get in on the ground floor. For insurers who felt they've lagged behind digitally and want to catch up, our panelists offer advice.
With the labor market so overheated, we’ll explore ways to attract and retain the workforce needed to power digital transformation in insurance.
This session will explore how to go about identifying strategic needs and building the guardrails that ensure success in these agreements.
This session takes a look at how insurers can get buy-in up and down the value chain that digital transformation will enhance, not eliminate, positions.
Today's consumers expect two-way, interactive conversations – a far cry from the one-way, transactional communications of the past. Insurers must implement a digital-first strategy to optimize the customer's end-to-end journey and provide SMARTER ways of engagement.
Insurers are rolling out a wide variety of enhancements and products that incorporate continuous monitoring devices. However, it's still a challenge to scale these up as customers fear "Big brother." We'll discuss how to add enough value to encourage more take-up.
Insurers must leverage tech effectively to ensure frictionless experience that builds loyalty. Industry executives have a myriad of prospective partners offering shiny bells and whistles. How do you effectively navigate this sea of opportunities and select the best tech, and most importantly, get C-suite investment?
Customer experience shouldn't be ignored after the ink dries on the policy. The policyholder experience should be anticipated and integrated into the entire conception of the product from sale to service. This panel will offer tips to create an experience that doesn't disappoint after the sale is made.
Peter Grant, Co-founder of Foresight Group and CEO of Safesite; Tim Carlson, Assistant Vice President, AI Accelerator - Travelers; Sanjeev Chaudhry, Founder & CEO, Gigaforce
Sector innovators explain where and why they've had success, and what is still possible, as well as the downstream effects on prices and distribution opportunities.
Stuart Rose, Strategic Advisor, Aite-Novarica; Prashant Nema, EVP, Chief Information Officer, Arch Capital Services Inc.; Joe Riesberg, Senior VP & Chief Information Officer, EMC Insurance Companies
Insurance companies can use the wealth of data they have to personalize every experience – and product – if they so wish, down to the individual level. This panel will discuss how carriers can develop the right touch with personalization efforts.
Machine learning can be effectively applied across structured, semi-structured, or unstructured datasets, as well as right across the value chain to understand risk, claims, and customer behavior, with higher predictive accuracy. Working with machine Learning does of course have its challenges.
This session explores the various ways one of the nation's leading insurers harnesses the power of data to stay ahead in the small commercial game.
This talk will focus on what AI-derived data is currently available, the AI/ML techniques used to process and produce this data, and its immediate applications for small commercial Underwriting.
FICO; Haven Technologies; EOX Vantage; Precisely; OneSpan; Glia
SPLICE Software; Guidewire; Impira
ACI Worldwide; CLARA Analytics; Kairos Water; Saleforce; Jade Global/Kanverse; TCS; Workfusion