Matthew Owenby, Aflac CHRO, explains why employees want a combo of in-person and tech support when it comes to benefits.

Metrics can help determine what employees need to make the most of in-office time.

Rising temperatures are disrupting economic activity and daily life across the globe, sapping crops, drying rivers and raising sea levels.

Analytics and agent-to-broker communications are becoming more popular applications for cloud data management. Marketing and automation applications haven't yet reached that kind of critical mass. Google and Amazon discuss their cloud services approaches.

Cloud giants are making major investments in generative AI and large language models. Their financial services clients are mostly in test-and-learn mode.

The problem is clear: Existing weather is visibly outrunning our combined efforts to stem global warming. Humans are losing the race against heat.

Rebuilding artificial intelligence algorithms to explicitly integrate transparency and overcome black box limitations.

From baseball cards to decoy ducks — how to protect your clients' alternative investments

Banks may be trying to pay less of a special assessment to recoup the losses to the deposit insurance fund after the regional bank crisis this spring.

Consumers preferred to share data using smart devices in the home: 45% said they are happy to share information via Amazon Alexa, Google Home and the like. A little over a third of consumers (36%) said they were willing to share data through wearables or fitness health tests.

The chief financial officer must play a crucial role in determining the strategy and tactics to automate and standardize key processes throughout the organization.

Digital Insurance's State of Insurance 2023 report also reveals that underwriting technology and staffing difficulties are top of mind for insurers.

The managing director of Arjuna Capital led a successful shareholder activist campaign in 2018 that led to dozens of large companies reporting their true gender pay gap numbers. Now she is pursuing companies who are moving too fast with advanced AI.

Two experts from Aon explain how businesses can protect themselves and their employees when catastrophe strikes.

Companies can collect and analyze customer data to provide tailored offerings and targeted promotions based on customer behavior, preferences, and risk profiles.

Data scientist Cathy O'Neil warns that insurance companies need more risk pooling.

Digital insurance companies could pay more to use banking services that have previously been virtually free as banks tighten regulations and increase prices.

It is important to leverage human-in-the-loop processes, rather than automating them away, and to surface relevant information for agents to help contextualize interactions with policyholders.

The chief information and operations officer said the company is working to give customers "seamless pickups" from voice to app to website.

The results of Keynova's latest Online Insurance Scorecard placed Progressive first for its online user experience.