Employee benefits

With more insureds going to AI to do research, the workers' comp company chose to intercept them with a ChatGPT app.

Collaboration between employers, brokers and third-party administrators will be essential to developing customized, cost-effective and employee-friendly solutions.

The 2026 Excellence in Benefits winner is leading the insurance company's efforts to close the preventative care gap and personalize the employee experience.

Michael Estep, (president of group insurance) discusses the importance of improving customer experiences, team communication, and making benefits a year-round priority.

Employers are increasingly exploring lifestyle spending accounts as a way to deliver health and wellness flexibility to a workforce demanding it.

As more Americans turn to GLP-1 medications for weight loss, employers are weighing the benefits of coverage against rising healthcare expenses and long-term costs.

Expanding care coverage is going to be crucial to improving access to care for employees struggling to make ends meet.

Even as employers spend more on health plans, employees report confusion over coverage details, fueling calls for better communication and tools.

Privacy, accuracy and transparency concerns are slowing adoption, even as organizations see artificial intelligence as a way to simplify benefits decisions and improve support.

Two thirds of workers don't access offerings that help them stay on top of their health — an issue TPG's partnership with Reperio aims to fix.

Latest point solutions help health plan members understand their coverage, uncover billing errors on claims and offer business intelligence on what's driving costs.

Survey of college students and young adults finds rising mental health concerns, with many relying on  AI tools and citing cost as a barrier to care. 

Federal and state disability legislations support pets at the office, from dogs and cats to horses and monkeys.

Employees can use their account card to purchase Meta Ray-Ban and Oakley AI glasses for prescriptions directly from either company's website.

Seasonal risks impact every business differently.

Experts suggest that process and disclosure matter more than ever in the face of class-action lawsuits alleging overpayments on voluntary benefits premiums.

Communicating benefits in terms of life stages and events helps employees understand and utilize the offerings they need most.

Desk workers are spending nearly 100 hours a week on screens, a new survey finds, with most saying eye strain is affecting their work performance.

Talk isn't enough. A better connection between offerings and effort from leadership is needed to make workers feel their health truly matters.

Pet insurance allows employees to protect something that matters deeply to them, and it signals that their employers understand the realities of their everyday lives.