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A new study from CCC examines key factors affecting customer satisfaction.

Some best practices and use cases for insurance agents as they consider adopting artificial intelligence.

Amid steady customer growth, USAA's banking arm failed to make the investments necessary to satisfy either its regulators or some decades-long customers. Changes in the executive suite haven't fixed the problems.

The new regulation could be a game changer for health plans, but employers must be prepared to expand their coverage.

California authorities issued their latest moratorium against non-renewal of residential property insurance after wildfires in Ventura County. It's the eighth this year and 34th since 2019. The state's insurance commissioner authored a law while a state senator to make these moratoriums automatic after a state of emergency.

A new industry trends report highlights plans for innovation and how implementation could reshape the insurance ecosystem.

The most expensive injury in food service is a fracture, with an average cost per claim of $22,837.

The insurer, which offers cyber breach coverage, is helping policyholders close the gap between great concern and lack of response capability.

In the aftermath of the election, a bipartisan group of House members are the latest to ask the FHFA to put the owner's title insurance waiver pilot on hold.

How insurers can leverage AI, specifically computer vision, to handle both major catastrophic and emerging micro-CAT events.