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What kind of impact has predictive modeling had on profitability, loss ratio and rate accuracy?

Desjardins General Insurance Group hit roadblocks during its large 4-year, $45 million migration project, but ultimately came out on time and on budget.

The evolution of customer communications helps forge stronger ties between insurers and clients.

Preparedness is the only weapon against increasingly sophisticated security challenges.

Innovation is a never-ending process.

Significant hurdles have confronted insurers seeking to launch usage-based insurance programs, including a lack of standardization and the threat of patent infringement litigation. But Progressive's recent patent setbacks and ACORD's new data standards could prompt new programs.

To combat the decline of life insurance ownership in the United States, Principal Financial Group is shortening the sales process through a homegrown automated underwriting system. Greg Linde, VP of individual life, shares the tactical and strategic implications of the project and benefits to the insurer, agents and consumers.

For carriers, cloud computing offers a way to enhance and accelerate communications with agents, and agencies can benefit from better access, ease of use and efficiency gains.

The insurer will revamp five fraud-detection models and extend its relationship with SAS for two more years.

Insurers are on the front lines of the cyber risk fight and can help clients discover and leverage best practices across industries.