The Latest

Several insurers across both property/casualty and life insurance sectors received patents in the past weeks for their technology and process innovations.

Applying entity analytics to claims detection and prevention is a proven way to outsmart the fraudsters.

As the rubble settles along the U.S. Northeastern coastline devastated by superstorm Sandy, insurers are offering initial estimates of its losses. Sandy, a deadly 1,000-mile wide storm that took the lives of 132 people as it swept up the Northeastern seaboard in late October, is expected to cost insurers up to $25 billion in total losses. By these estimates Sandy is being classified as the second-costliest storm after hurricane Katrina in 2005.

Mobile Rhino, a program managed by Stuckey & Company specialty insurance broker, has launched a free mobile app that offers a six-point protection plan that covers loss, theft and digital life protection for ID theft and personal privacy. The plan is designed to cover more common issues such as accidental damage, electrical and mechanical malfunctions as well. The insurance plan covers all generations of iPhones and iPads, with future expansion to offer coverage of other smartphones and devices, such as Android.

Genworth won a 2012 Life Insurance Service Award from DALBAR a financial services market research and consulting firm, for the second consecutive year. The award is based on systematic testing of customer service throughout the year.

AIG's business and IT leaders worked closely together to return the carrier to profitability.

As New Year’s Day approaches, the National Transportation Safety Board and AAA show support for all laws requiring ignition interlock devices after first DUI offenses.

CNA Financial announced the retirement of Peter Wilson, president and COO of CNA Specialty, a $2.9 billion business unit. Succeeding Wilson is Mark Herman, who has more than 25 years in the industry. Wilson’s retirement is effective Dec. 31, 2012.

Survey indicates insurers can no longer afford to believe that customers would rather send check payments to their insurers than go online.

The INN editors talk to many insurance technology experts on a daily basis. We collected some of the quotes that stood out over the past year.