Genworth won a 2012 Life Insurance Service Award from DALBAR a financial services market research and consulting firm, for the second consecutive year. The award is based on systematic testing of customer service throughout the year. 

DALBAR says it conducts thousands of tests to measure how financial companies respond to the need for service from their customers. Companies that exceed a variety of industry benchmarks after one year of testing earn the award.

Register or login for access to this item and much more

All Digital Insurance content is archived after seven days.

Community members receive:
  • All recent and archived articles
  • Conference offers and updates
  • A full menu of enewsletter options
  • Web seminars, white papers, ebooks

Don't have an account? Register for Free Unlimited Access